Returns Policy
To maintain the outstanding deals offered we do not accept returns. If any of your items are defective upon arrival, we are more than happy to assist in making things right. Call us at 888.829.9083 or send us an email at vip@maloufsleep.com.
Shipping
Most goods can be shipped anywhere in the lower 48 states for a nominal transportation fee. If you live near one of our distribution centers you may also opt for on-site pickup (where available). If you have any questions about shipping or pickup, give us a call at 888.829.9083 and we will review our available options with you. If talking isn't your thing, you can send an email to vip@maloufsleep.com. We will do our best to respond with the answers you need in a timely manner.
Customer service hours:
9 a.m. - 5 p.m. MST
11 a.m. - 7 p.m. EST